I need to learn to trust my instincts! My ongoing washing machine repair story is a case in point.
First, I was leery initially to buy a Samsung because the name seems like an electronic brand trying to get into a new market and I think they do TV's better than they do home appliances (in my experience anyway).
I did have the good sense to buy an extended warranty so at least the multiple service calls have all been covered. Otherwise I would have paid for our washing machine twice in new parts and labor.
But the latest break-down has been another good reminder to not back down from my gut instinct. When the service guy showed up (almost 2 weeks ago!) I told him that the problem seemed to be the motor but he gave me the "lady, what do you know?" look which causes me to question my judgement and fall into my "I'm just the consumer and he's the repair guy" mode of reasoning.
Then, Mr. smarty pants repair guy diagnosed a water pump problem, ordered the part, left and returned a week later, once the part came in. After the 2nd visit he was confident all systems were a-go so it was surprising when the washer stopped midway through the first load. Finally, on his 3rd appointment, he conceded that the problem was, after all, the motor! (um, I told you so!) But, by this point while I felt redeemed for being right, it was annoying to wait for another part.
Why won't anyone listen to me? And why wasn't I more bold when he resisted my assessment of the machine's trouble being motor-related?
This morning, our 4th visit for this particular repair, is scheduled. Since the 3rd time was not the charm (as the saying goes) I hope the 4th time is the final. I am tired of collecting quarters and tired of going to the laundromat. But, yes, Paige: I now have appreciation for what you go through without a washer & dryer in your apartment.
